Results of workshops on inclusive shared mobility in Paris promoting solutions to bridge the gaps

Results of workshops on inclusive shared mobility in Paris promoting solutions to bridge the gaps

Results of workshops on inclusive shared mobility in Paris promoting solutions to bridge the gaps

On September 3rd and December 1st 2020, the French Hub of TInnGO facilitated two Gender and Diversity Action Planning workshops with local shared mobility providers to identify and design strategies to bridge the gender gaps in this sector. Gender inequalities in shared mobility in Paris region vary both in causes and patterns depending on the mode. The workshops aimed to address common issues: inclusion, diversity, accessibility, affordability, efficiency and attractiveness of service.

The participants to the worshops were:

  • Cosima Malandrino (LGI Sustainable Innovation, consultant)
  • Luc Berman (LGI Sustainable Innovation, consultant)
  • Maggy Gerbeaux (Dott, Public Policy Manager)
  • Manon Bouvet (TIER Mobility, Regional Operations Manager)
  • Marine Vignat-Cerasa (Lime, Public Policy Manager)
  • Marthe Ozbolt (Vélib’, Communications Officer)
  • Mathilde Jacquot (TIER Mobility, Public Policy Manager)
  • Natalia Ciciarello (City of Paris, Shared Mobility Development Project Manager)
  • Sophie Bonnecarrère (Uber, Senior Public Policy Associate)
  • Ugo Nepi (Zity, Marketing and Communication Manager)

The workshops started with a presentation of the different actions so far carried out by the represented actors. These actions include: the creation of dedicated focus groups, user surveys, training programmes, awareness campaigns and alert system in case of harassment. A non-exhaustive table summarizing concrete actions cited during the workshops is at the end of this post.

The main prospects for future work discussed are the following:

  • Work with local authorities to intervene in the public space and improve accessibility, especially at night. Examples of places where such interventions (e.g. better lighting, nearby parking) would be necessary are surroundings of night-time establishments, theaters or museums. Some of this work could be done in collaboration with these managers of these facilities.
  • Work with associations to adopt good practices. Such work could focus on awareness campaigns, training programmes on inclusiveness issues and integrating harassment alert options into applications. The associations mentioned are Handsaway, Stop Harcèlement de Rue, Stop Homophobie, Genre et Ville and Collectif Contre le Viol.
  • Broaden the collaboration between mobility stakeholders on gender inequalities. This highlighted the importance of sharing good practices and their joint implementation to reduce gender inequalities and ensure a diversity of service users.

The last element, a need for greater collaboration, would include a common adherence to some key principles on gender equality. These principles could be presented in a joint document such as a charter which would be formulated and signed by every actor involved in shared-mobility in Ile-de-France.

TInnGO’s Hub in France will keep you updated on the progress made in the implementation of the initiatives presented here, including the adoption of a charter for diversity and gender equality in shared mobility.

Inclusion and diversity
– Proactive Internal HR policy
– Partnerships with associations to work on new practices
– Promoting the use of inclusive terms
– Promotion of diversity in marketing campaigns
– Employee training programmes
– Coordination with police
– Communication campaign on harassment in the public space
– Sharing of best practices between actors
– Psychological and legal support for victims of violence
– Free handling training programmes
– Video tutorials
– Technical solutions for people with disabilities
– Online Tutorials
– Awareness and prevention campaigns for drivers and passengers
– Sharing journey information with family and friends
– Emergency button in the application in the event of an incident
– Programs for women drivers
– Free rides for victims of aggressions
– Subscription discounts (unemployed, students, reintegration, etc.)
– Reimbursement for trips for specific circumstances
Efficiency and attractiveness
– Sharing feedback from users’ experiences
– Obtaining a label
– Joint adoption of a charter on gender equality
– Conducting user surveys targetting gender and diversity inequalities
Follow us or share our content on social media!
We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.